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Retailers risk customer loyalty through online and store "disconnect" - study

Retailers risk customer loyalty through online and store "disconnect" - study

Be warned. Brands are putting customer loyalty at risk due to a disconnect between their physical and e-commerce experiences, new research claims, with Gen Z consumers now expecting in-store 'experientialism'.
Fashion
Selfridges offers designer label rental service online for first time

Selfridges offers designer label rental service online for first time

​Selfridges has dived deeper into the rental market with the debut of Selfridges Rental online, moving it from an exclusively store-based offer previously.
Luxury
Burberry launches international pop-ups for Olympia bag, starts with Harrods

Burberry launches international pop-ups for Olympia bag, starts with Harrods

Burberry has opened the first of a series of global pop-ups to celebrate its signature Olympia bag, with the debut space being in Harrods, London until May 30. It comes with an AR experience and limited editions.
Luxury
Browns Focus incubator relaunched as "collaboration platform" with new collections

Browns Focus incubator relaunched as "collaboration platform" with new collections

Browns relaunched its incubator Browns Focus brand on Thursday with a series of unique collections by emerging talent being marked with an installation in the Focus area at Browns Brook Street and Browns East.
Luxury
Profits, sales surges and new logistics hubs underline Zalando's stellar Q1

Profits, sales surges and new logistics hubs underline Zalando's stellar Q1

E-tail giant Zalando swung to a profit in Q1 and is expecting general merchandise value growth of up to 36% this financial year after a stellar start to 2021 in which GMV grew as much as 55.6% to €3.2 billion.
Fashion
Last Debenhams stores to shut on May 15

Last Debenhams stores to shut on May 15

​Debenhams will exit the UK high street for good on May 15 as the administrators close its remaining stores. The closures will end more than 200 years in which the company has been a major name in UK retail.
Fashion
Stockmann revenue falls, but losses narrow

Stockmann revenue falls, but losses narrow

Stockmann, the Finnish retail group that also owns the Lindex chain, said its consolidated revenue fell 7.1% currency-neutral in the first three months of the year, dropping to €155.7 million.
Fashion
Hugo Boss Q1 boosted by China, online and casualwear

Hugo Boss Q1 boosted by China, online and casualwear

​Hugo Boss said that it's seen a solid start to the year as it revealed its first-quarter sales. Not that those sales rose. In fact they were down 8% currency-adjusted, or 10% in total to €497 million.
Fashion
Hermès strikes confident note at virtual general meeting

Hermès strikes confident note at virtual general meeting

The luxury brand confirmed the continuity of its financial strategy at its general meeting on Tuesday and announced changes in the legal status of Émile Hermès SARL in order to welcome new members of the Hermès family. 
Fashion
Cocteau Chanel in a Carrières de Lumières cruise 2022 show

Cocteau Chanel in a Carrières de Lumières cruise 2022 show

Loyalty to an antediluvian legacy was the key story in Chanel’s cruise 2021/ 2022 collection unveiled Tuesday evening in a show video shot inside the monumental cavern of Carrières de Lumières.
Luxury
Saint Laurent targets young clientèle with accessibly priced handbags

Saint Laurent targets young clientèle with accessibly priced handbags

The French label, which recently opened its first flagship in Korea, generates 71% of its sales with leather goods, including accessibly priced handbags to attract a younger clientèle, according to a study by Retviews.
Luxury
Gucci is back as sponsor for Arts Thread's 2021 graduate event

Gucci is back as sponsor for Arts Thread's 2021 graduate event

Arts Thread said on Tuesday that Gucci is sponsoring its 2021 Global Design Graduate Show after a successful link-up for 2020’s event.
Fashion
Bad weather dents UK retail footfall

Bad weather dents UK retail footfall

It’s a factor guaranteed to dent consumer enthusiasm. Bad weather. Footfall across all UK retail destinations declined by 2% week-on-week in the seven days between Sunday 25 April and Saturday 1 May, reports Springboard.
Fashion
Global-e launches NASDAQ IPO as cross-border e-commerce booms

Global-e launches NASDAQ IPO as cross-border e-commerce booms

​Global-e, the cross-border e-commerce specialist, has launched its initial public offering that will see it listing on NASDAQ in the US. The shares will be price between $23 and $25.
Fashion
Billie Eilish and Timothee Chalamet among young Met Gala co-chairs

Billie Eilish and Timothee Chalamet among young Met Gala co-chairs

New York's star-studded Met Gala will focus on youth and diversity this year, with four co-chairs under the age of 30 -- actor Timothee Chalamet, poet Amanda Gorman, singer Billie Eilish and tennis player Naomi Osaka.
Luxury
Dries Van Noten launches exclusive collections with Net-A-Porter and Mr Porter

Dries Van Noten launches exclusive collections with Net-A-Porter and Mr Porter

Dries Van Noten has launched two exclusive  capsule collections with Net-A-Porter and Mr Porter, encompassing over 100 pieces, which began e-tailing on Monday, May 3 - with over 100 choices in all.
Luxury