85
Fashion Jobs
JO MALONE LONDON
Education Manager, Jml/lm
Permanent · HO CHI MINH CITY
L'OREAL GROUP
Senior HR Operations Executive/ Assistant Manager
Permanent · HO CHI MINH CITY
ADIDAS
Key Account Manager (Franchise)
Permanent · HO CHI MINH CITY
ADIDAS
Senior Manager, Commercial, Adigolf, Vietnam 1
Permanent · HO CHI MINH CITY
ADIDAS
Key Account Manager 1 (Franchise)
Permanent · HO CHI MINH CITY
COLUMBIA
lo Costing & Engineering Manager
Permanent · HO CHI MINH CITY
L'OREAL GROUP
Category Manager - Cpd
Permanent · HO CHI MINH CITY
L'OREAL GROUP
Business Planning Manager - Cpd
Permanent · HO CHI MINH CITY
ADIDAS
Senior Manager Product Creation (Sportwear)
Permanent · HO CHI MINH CITY
L'OREAL GROUP
Product Manager - Shu Uemura
Permanent · HO CHI MINH CITY
ADIDAS
Manager, Quality Product Integrity
Permanent · HO CHI MINH CITY
TAPESTRY
Manager, Manufacturing Engineer
Permanent · HO CHI MINH CITY
SPECIALIZED
Painting Quality Engineer - Bình Dương, Vietnam
Permanent ·
ON RUNNING
Social Compliance Specialist - Hcm Based
Permanent · HO CHI MINH CITY
ADIDAS
Senior Manager, Sourcing Operations
Permanent · HO CHI MINH CITY
WILLIAMS SONOMA
Wood Sustainability Specialist - (Global)
Permanent · THUẬN AN
PUMA
Manager Quality Apparel & Accessories
Permanent · HO CHI MINH CITY
PUMA
Senior Executive, Finance
Permanent · HO CHI MINH CITY
PUMA
Head of Quality Footwear
Permanent · HO CHI MINH CITY
PUMA
Quality Engineer Cobra
Permanent · HO CHI MINH CITY
PUMA
Key Account Manager, Marketplace E-Com
Permanent · HO CHI MINH CITY
ON RUNNING
Head of Footwear Sourcing
Permanent · HO CHI MINH CITY
Published
Mar 25, 2020
Reading time
2 minutes
Download
Download the article
Print
Text size

Fenwick stops web sales as nascent e-tail ops are run from stores

Published
Mar 25, 2020

The coronavirus crisis looks like it will hit upscale department store chain Fenwick very hard as the company is now shutting its webstore in addition to its physical stores.


Fenwick



The venerable department store chain was late to the online sales revolution and now will be unable to take advantage of an expected e-commerce boom as physical shops stay closed for the foreseeable future.

The nine-store chain said late on Tuesday that it's temporarily suspending its online operations. The news came five days after it closed its physical shops.

The problem for the company is that its online orders are serviced from its physical shops, rather than from distribution centres as is the case with many other multichannel retailers. That made it harder for the company to put in place social distancing measures.

In an online announcement, the company said: “The coronavirus has turned our world as we know it upside down and will continue to have major impact for many weeks to come. We now, unfortunately, need to temporarily suspend our online operation. We are a family owned business and we work a bit differently to some shops and online retailers. 

“We have tried to keep our online business running to serve you — we don’t have huge warehouses and automated systems but a group of dedicated workers who hand-pick the items you purchase from one of our designated stores. We realise a number of you have orders outstanding with us and we will be getting in touch as soon as we can to discuss these. Our website won’t close entirely. Our writers, creators and editors working remotely can continue to create and share delightful content while we adjust to this new way of life.”

The fact that the company only recently launched online sales means that they currently don't make up a significant percentage of its overall turnover. But at present that turnover is non-existent.

The company swung to a loss in its latest year for which we have results, although it's hard to get any clarity on its current situation as those results only covered the 12 months to January 2019. Its losses came after it invested heavily in its operations to position it for future growth. That included the launch, finally, of its webstore, many years after rivals had begun selling online.

Copyright © 2024 FashionNetwork.com All rights reserved.